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New Guard Safety Champions Training

Over the last 3 years we have been working with Savills Property Management and The Crown Estate to deliver the New Guard Safety Champions workplace Training package to the Security, Hygiene, Customer Services and Management teams at many of the largest retail and tourism sites across the UK.

We are delighted to be able to say that we are receiving really positive feedback, and encouragingly, reports from sites of positive interactions with vulnerable people and successfully completed suicide interventions by members of their teams, post training delivery.

Course Structure

This engaging one-day training session incorporates group activities, media clips, and open discussions to convey the course content effectively. We integrate everything with a clear and straightforward PowerPoint presentation.

The course is divided into three key sections: Vulnerability Awareness, Communication Skills, and Mental Health Awareness, and will be delivered over six hours in one day.

We can accommodate a minimum of 8 and a maximum of 20 participants for each session.

Please refer to the breakdown below for details on what is covered in each section.

Vulnerability Awareness

By the end of the session your team will be better able to: • State in their own words the definition of vulnerability • Explain what circumstances and factors can make a person vulnerable. • Describe ways in which a vulnerable person can be recognised. • Explain in their own words the meaning of Duty of Care • Use their Vulnerability Assessment card to assist them in decision making

Communication Skills

By the end of the session your team will be better able to: • Use effective listening tools and techniques to acknowledge difficult feelings and circumstances. • Show that they have listened, heard and understood. • Stage a suicide intervention with confidence in themselves and the team. • Bring conversations to an end in a sensitive and professional manner. • Signpost people for additional, appropriate support.

Mental Health Awareness

By the end of the session your team will be better able to: • Demonstrate an understanding of mental health continuum. • Understand how stress effects us. • Better understand some of the more common mental health issues. • Talk with a person who may be engaging in self harm or suicidal behavior. • Understand how to look after their own health.